Help · Eric Scott AI LLC
App support
This support page is for Fade version 0.1.0 on iOS and Android, published by Eric Scott AI LLC.
Write ericscott2027@yahoo.com about local data, the demo estimate, or a subscription. We do not have in-app chat. Phone for the organization: (816) 337-1586. Organization email coming.
What 0.1.0 can and cannot do
You can snap a plate, pick a photo, or tap Try demo scan. The review screen is labelled DEMO ESTIMATE · NOT LIVE AI. That is correct: this version does not read the plate with live AI and does not look up USDA. Edit the numbers, then log. Photos and logs stay on the phone.
Train, Ideas, and Progress show “coming soon.”
Goal Hit
A calorie or macro box pops lime only when that daily target is actually met. If you are at 0, it should not say Goal Hit.
Subscriptions
Optional Fade Premium is $19.99 per month, product id com.ericscottai.fade.premium.monthly, billed by Apple or Google. Use Restore Purchases in the app if you reinstall. Cancel or change billing in the store account, not by emailing us a card number.
iOS: Settings → Apple ID → Subscriptions
Android: Google Play → Payments & subscriptions
Delete local data
There is no cloud account. Clearing the app’s storage or uninstalling Fade may remove meals, goals, and photos on that device.